hwk không update box a.e có cao kiến j xin chỉ giúp

đã 1 tuần trôi qua mình update mãi mà không được nhờ a.e giúp với
App: UFSx (HWK) Control Panel v 2.3.0.1 by SarasSoft
CPU: GenuineIntel
Platform: Windows NT 5.1 (Build 2600 Service Pack 3)
Versions: Ufs2xx.dll 3.2.4, Ufs2xx.sys 2.8.14
C:\Program Files
C:\Program Files\Common Files
Nokia Path not Found, Set to: C:\Program Files\Nokia\Phoenix
C:\Documents and Settings\Admin\Desktop
C:\Documents and Settings\Admin\Start Menu\Programs

App: UFSx (HWK) Control Panel v 2.3.0.1 by SarasSoft
Box: 1 Location: 276 Serial: 80319
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 0 0
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 80319
HID: , HWK:
BOX_AUTH_ERROR: 51
HWK: NOT AUTHORISED, Update Box
Bad IX: ABCD
Failed: -6
Your IP: 113.182.199.66
Support: Bad HID, Cannot Access Suport
Something Wrong, Try to Use [Update Box]

Box: 1 Location: 276 Serial: 80319
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 0 0
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 80319
HID: , HWK:
BOX_AUTH_ERROR: 102
HWK: NOT AUTHORISED, Update Box
Your IP: 113.182.199.66
Support: Bad HID, Cannot Access Suport
REST: Ok
UFSx: UFS2 SarasSoft, USB S/N: 80319
NVML: OK
BOOT: UFxBoot V2.2 (c) SarasSoft 2003.
CORE: UFS_USB V2.8 (c) SarasSoft 2007.
SERN: 80319
LIC5: True
BOXK: 2
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 80319
HID: C303558841600070, HWK: A1.04-PRO1
BOX_AUTH_ERROR: 1111
BOX: CORRUPTED or MANIPULATED
Authentication stage error: Error: Server returned unrecognized reply