hwk báo lỗi

em upp bải 2.10 báo lỗi như nay mấy huynh giúp em với
lúc check hộp báo
Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- UFSx Device: UFS3 SarasSoft, USB S/N: 38442
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- Target Id : 62 CF 0 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: Xx.x C3CFE0, ,
-- UFSx S/N : 38442
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ID : A1.04-PRO1-10B1EA87416000A3
-- HWK Status : 1, DL: 0
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- Target Id : 62 CF 0 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: Xx.x C3CFE0, ,
-- UFSx S/N : 38442
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ID : A1.04-PRO1-10B1EA87416000A3
-- HWK Status : 1, DL: 0

lúc upp báo lỗi như này
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Your upgrade client is up-to-date.
Upgrading HWK...
Error upgrading HWK: HWK UPDATE ERROR: 11