If wen you try to do any operation with NsPro, and blue led from NsPro box is not turning on or NsPro dont connect to phone, your Nspro drivers may be not installed correctly.

Here is the solution for driver problem on NsPro:

1. Uninstall NsPro software and delete NsPro folder: C:\Program Files\NsPro
2. Download new software version from www.nsteam.org/download.html
3. Use uninstaller attached here.
4. After drivers are uninstalled, install NsPro
5. Connect the box and windows will ask for drivers. Chose to select the drivers manualy and select Program Files\NsPro\Box Drivers folder for drivers path

Chose to continue anyway (durring drivers install process)

After all drivers are installed, you can start using NsPro software.

PS. This solution is tested on 10 PC's that have drivers problem before. So.. solution is 100% working. If you fallow all this steps, everything will be OK.
http://www.nsteam.org/drivertutorial.htm