MULTI-PROTOCOL PHOENIX SERVICE SOFTWARE
V 2010_12_8_42304
1. CHANGE HISTORY
2. INTRODUCTION
New version of Phoenix service software is available. This multi-protocol service software supports Nokia
CDMA, GSM, TDMA, and WCDMA products.
Please note:
· This is the first Phoenix Service Software version which uses new connection manager
FUSE. Please see “known errors and limitations” for troubleshooting and “appendix 1” for
instructions concerning use.
· This version should be used together with the latest Tucson Add-On Installation Package
v.2010_10_9_41709. Please see ASB_MPP_062.pdf for details.
Service SW installation packages and Technical Bulletins are available from NOL.
Main component versions in the release:
· DK2 Driver Version 07.14.0.25
· Nokia Connectivity Cable USB Driver Version 7.1.27.0
· Flash Update Package 09.050.025
· FLS-x Drivers Version 2.09.28
3. MAIN CHANGES & ERROR CORRECTIONS FROM PREVIOUS VERSION 2010. 8.4.41526
New Products added
· RM-650, RM-627, RM-648, RM-682
New features
· Nokia Connectivity Cable USB Driver Version 7.1.27.0
· New Connection manager FUSE replaces old connection manager
Error Corrections & changes
· WCDMA EVM testing issues with Willtek testers corrected, but SW update to Willtek tester is also
required.SW must be updated to latest available version Please see
http://www.willtek.com/english/nokia for more details
· Ambient Light Sensor Calibration version corrected to version 1_3_0_40303
· New Label Printing DLL to correct font and IMEI length problems
· SW package download capabilities for FiRe / online use enhanced
· MCF Upload correction
· Improvements to decrease finalization delay in flashing related events
· RF Final Test improvements for RM-586
· Minor menu Changes
Version 1 28.4.2010 Initial version
CONFIDENTIAL 2 (8)
Service SW Applications
Technical Bulletin TB-063
Date 28.4.2010
x Level 1 x Level 2 x Level 3 Version 1
Copyright © Nokia Corporation 2009
4. KNOWN ERRORS & LIMITATIONS
· Software downgrade with Tucson system is only possible for BB 5.0 products supporting the Data
Package 2 concept.
· Flashing with setup FLS-5, SS-46 and product specific adapter is not supported anymore
· If you install old DCT-4 data packages, Flash Update Package File installation path may be wrong.
This is caused by very old DCT-4 data packages which contain Flash Update Package and
overwrite current information during installation. If you experience problems when updating FPS-x
prommers, please check that Phoenix “Prommer maintenance” is looking for the files from the
correct location which is “C:\Program Files\Common Files\Nokia\Tss\Flash”. If not, Phoenix will
show error “Update via ini – file failed”. In this case, select “Update” from that Phoenix “Prommer
maintenance” – UI, browse to correct directory and select “fpsxupd.ini” for all other prommers
except the FPS-8.
· Some phone models request SIM Lock data to be written in wrong format. You should use special
DLL as a workaround for this product software related problem. Please see ASB_MPP_048.pdf
“Tucson Add-On Components for SIM Lock versions”
· Refurbishment flashing and product code change for RX-51 product requires SX-4 card to be
available
· FPS-21 flashing for RX-51 works only with TCPIP connection. FPS-21 prommer with new HW
version is needed to correct this, and it is estimated to be available during 2:nd half of 2010
· Please refer to product specific documents and instructions concerning the limitations of the RX-51
product
· RX-51 flashing does not work when CU-4 is used
· When new version 2010_12_8_42304 with FUSE connection manager is installed on top of
older Phoenix versions, there may be an additional delay of several minutes when you start
Phoenix for the first time. Please wait patiently; Phoenix will start after configuration is
finished.
· Note concerning the installation and use with Administrator and User rights
- If you install Phoenix, start Phoenix and configure connections from FUSE connection
manager as Administrator, you may not be able to start Phoenix after you log off and try to
use Phoenix with User Rights afterwards
· If you experience the above mentioned problem:
- Log on as Administrator
- Deleted Fuse folder and its contents from: C:\Documents and Settings\All
Users\Application Data\Nokia\
- After this Fuse’s connection list will be empty and it can be used directly with guest/admin
rights.
- This has to be done only once.
· After you close Phoenix, it may not restart. To rectify this:
- Use Windows Task Manager to manually shut down phoenix.exe and FuseService.exe
processes, or optionally restart your PC
CONFIDENTIAL 3 (8)
Service SW Applications
Technical Bulletin TB-063
Date 28.4.2010
x Level 1 x Level 2 x Level 3 Version 1
Copyright © Nokia Corporation 2009

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